Terms & Conditions for Colourful Wine

Effective Date: 1^st October 2025

By making a booking with Colourful Wine (“we”, “us”, “our”), you (“the client”, “you”) agree to the following Terms & Conditions:

1. Booking and Payment

1. All bookings must be made via our website or approved booking method.
2. Payment requirements:
   • Workshops: Full payment required at booking (non-refundable).
   • Sip & Paint Sessions: Full payment required at booking. Cancellations more than 7 days before session receive a full refund; within 2 days are non-refundable.
   • Private Events: $100 non-refundable deposit required at booking. Final balance is payable on the day of the event.
3. Bookings are only confirmed once the required payment or deposit has been received.
4. Prices are subject to change; the rate at booking time is the rate that applies.

2. Cancellation and Refund Policy

1. Workshops: All workshop bookings are final and non-refundable. Cannot be cancelled or transferred.
2. Sip & Paint Sessions: Refunds allowed if cancelled more than 7 days before session. Cancellations within 2 days are non-refundable.
3. Private Events: Deposits are non-refundable. Event cancellations or rescheduling may be subject to additional terms agreed at the time of booking.
4. We reserve the right to cancel or reschedule any event due to unforeseen circumstances. In such cases, clients will be offered a full refund or reschedule option.

3. Attendance and Behaviour

1. Clients must arrive on time; late arrivals may forfeit part or all of the session.
2. Children under 12 years must be accompanied by an adult at all times.
3. Respectful behaviour is required. We reserve the right to remove clients for inappropriate behaviour without refund.

 

4. Liability

1. Activities involve inherent risks. By attending, clients acknowledge responsibility for their own safety.
2. We are not liable for personal injury, loss, or damage to property unless caused by our negligence.
3. We are not responsible for any items left on premises.

5. Photography and Social Media

1. We may take photos/videos during events for promotional purposes.
2. By attending, you consent to images of you being used on our website, social media, and marketing materials.

6. Privacy

1. Personal information collected is used only for booking and communication purposes.
2. We will not share your details with third parties without consent, except as required by law.

7. Changes to Terms

1. We may update these Terms & Conditions at any time. The version on our website applies at the time of booking.
2. Clients are responsible for reviewing T&C periodically.

8. Contact

If you have questions about these Terms & Conditions, please contact:
Email: hello@colourfulwine.com.au
Phone: 0400 865 033