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Terms & Conditions

Domianta Pty Ltd trading as Colourful Wine ABN 73669902532 is the provider of all tickets and products sold via this website.

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Please read the below Terms and Conditions carefully before purchasing a ticket to one of our classes/workshops. By purchasing a ticket from Colourful Wine, you agree to be bound by these Terms & Conditions.

Creative Experiences (Workshops & Sip & Paint Sessions)

  1. Bookings

    • Bookings are essential and subject to availability.

    • Full payment is required at the time of booking to secure your spot.

  2. Cancellations & Rescheduling

    • Cancellations must be made at least 48 hours in advance for a reschedule.

    • No-shows are non-refundable.

    • You may transfer your ticket to a friend—just let us know their name prior to the session.

  3. Late Arrivals

    • Sessions start on time. Please arrive 10–15 minutes early to settle in. Late arrivals may miss important instructions or be unable to participate.

  4. Minimum Numbers

    • We require a minimum number of participants to run an experience. If a session needs to be rescheduled, we’ll notify you and offer an alternative date or refund.

  5. Age Restrictions

    • Unless otherwise specified, all Creative Experiences are for guests 12+.

    • Some sessions may be family-friendly—please check the event description.

  6. Food & Drink

    • Outside food and drinks are not permitted.

    • Drinks and treats are available for purchase from our café during your session.

  7. Photography

    • We may take photos during the experience for promotional purposes. Please let us know if you prefer not to be photographed.

High Tea (including add-on with Experiences)​

  1. Bookings & Payment

    • High Tea must be pre-booked and paid in full.

    • Walk-ins for High Tea are not available.

  2. Cancellations

    • As High Tea is prepared fresh to order, cancellations made less than 48 hours in advance are non-refundable.

    • Rescheduling is subject to availability and must also be done with 48 hours' notice.

  3. Punctuality

    • High Tea is served at a set time. Please arrive on time so we can serve everything at its best.

Private Events

  1. Deposit & Payment

    • A 30% non-refundable deposit is required to confirm your private event booking.

    • The remaining balance must be paid on the event date.

    • Bookings are not confirmed until the deposit has been received.

  2. Cancellations & Changes

    • Cancellations made more than 7 days in advance will not incur additional charges, but the deposit is non-refundable.

    • Cancellations within 7 days of the event are non-refundable in full.

    • Changes to date or guest numbers must be communicated as early as possible and are subject to availability.

  3. Minimum Spend & Guest Numbers

    • Minimum spend or guest number requirements may apply depending on the type of event. These will be discussed during booking.

  4. Food & Drink

    • All catering and drinks must be ordered through Colourful Wine.

    • No outside food or beverages are permitted unless previously arranged (e.g., special occasion cakes).

  5. Setup & Pack Down

    • Access for event setup may be available prior to the event by arrangement.

    • Please ensure all personal belongings are taken with you at the end of the event.

  6. Damage & Behaviour

    • Clients are responsible for any damage caused by themselves or their guests.

    • We reserve the right to end the event early in the case of disruptive behaviour.

These terms and conditions were updated as of 01/04/2025.

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